Issue: Game client stuck on loading screen / "Hit ESC to exit game"

Started 7 Jan 2020
by Zap
in Support Center
hey guys,

ive tried a several times to log into the game, but ill get always the same error as in this post

https://forum.playphoenix.online/viewtopic.php?f=26&t=5468#p35657

Hit ESC to exit...

After that i used to downgrade from 1.125 with the phoenix fixer.

Is that the right way? Because on your inet site you said something about the patch 1.65

thanks a lot
Sun 12 Jan 2020 9:30 PM by mallobean
Same issue here
Mon 13 Jan 2020 1:07 PM by Azrael
Yes, downgrade should fix it. At least it is the issue people expierenced the most in last weeks.

https://forum.playphoenix.online/viewtopic.php?f=26&t=11869

If you still have some issues, you can check support channel in phoenix discord for (usually) fast responses/help too.
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