Crashing On Every Loading Screen

Started 22 Sep 2019
by Tortoisemage
in Support Center
Hi,

I'm currently experiencing a crash every single time I go through a zone change that requires a loading screen. My screen freezes, goes black after about a minute, and then fully crashes. I tried following the steps on the solutions thread for black screens, and it had no effect so far. I've added exceptions for game.dll in my antivirus, and I've reinstalled and fully cleared all the program, documents, and appdata files several times.

I posted this same request for help over a week ago and never got any support, hopefully this time there are some suggestions
Mon 23 Sep 2019 12:16 PM by chryso
If you are using a custom ui try going back to the default and see if that helps.
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