Crashing on every loading screen

Started 13 Sep 2019
by Tortoisemage
in Support Center
Hi,

I'm currently experiencing a crash every single time I go through a zone change that requires a loading screen. My screen freezes, goes black after about a minute, and then fully crashes. I tried following the steps on the solutions thread for black screens, and it had no effect so far. I've added exceptions for game.dll in my antivirus, and I've reinstalled and fully cleared all the program, documents, and appdata files several times.

I'm not sure what steps to take at this point, but I really don't want to deal with relogging every single time I need to visit the housing or home city, or enter a dungeon.
Sat 14 Sep 2019 3:23 AM by gotwqqd
Happening to me also
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