Any special reason crafting skills might be gone?

Started 18 Jan 2020
by Quik
in Support Center
So I haven't played for 6-8 months approx, but I know when I left that my shaman on Mid had somewhere around 700-800 in alchemy, but now he has 1 in all crafting skills. Would there be any special reason this might have happened? I still have all my plat and gear and tinders and xp items, but my crafting skills are gone on various toons.

Also, not sure if related, but when I tried to come back on Hib my 50 Ani was gone, but my 44 Ani was still there along with all my other toons and my tinders and xp items and plat...just no 50 Ani and no crafting skills again.
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