Hit ESC to exit game - Can't load into Character Screen

Started 15 Jan 2020
by Leo
in Support Center
I haven't logged in for many months. I'm just returning and downloaded all of the game files, patched them, etc and running the Phoenix.exe file.

The loading screen comes up, and the load bar moves all the way to the right until it's almost full then it stops. Shortly after, the 'Hit ESC to exit game' messages comes up. There is no error or anything, I just can't get in the game.
Wed 15 Jan 2020 1:54 AM by Azrael
Hi,

you can try this

https://forum.playphoenix.online/viewtopic.php?f=26&t=11869

or this

https://forum.playphoenix.online/viewtopic.php?p=35657#p35657
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