This afternoon my friend and I were banned for using a second account as a bot. Indeed we're two friends of the same guilde and he was helping me to grab some levels with his buffs. I spoke with Sherany and she told me that shaman's account was created by my PC but without giving me a solid proof of that. So, now, we've 2 different accounts wrongly banned (one of that permanently). I ask u, it seems a correct ban? What should I do?