Uthred wrote: ↑Wed 10 Jul 2019 7:54 AM
First of all, we dont discuss bans in public for a good reason. Because as you can see here, those discussions arent reasonable but mostly insults towards the staff.
If you have multi accs, that is one offense = 3 day ban.
If you are cross realming (circumventing the realm timer), that is one offense = 3 day ban.
If you do both, that is one ban for 7 days as it is two offenses. It has always been like that since day 1.
Ok, so I will make an exception and name some facts in this case:
We told the "family" why they got banned and after reviewing the case we even lowered some of the bans. And this is how you "thank" us for believing you?
- In total your family has 6 accs, you only told us about 5 accs.
- 3 accounts were made from one computer, 2 from another and one from a third one.
- Your "daughter" didnt play since march 3rd, but instantly logged in several times after your account got banned. Nice coincidence.
- The cross realming acc was "only a mistake by our son", we even believed that.
- "But im banned because i made my account on a comp and then bought a new one and my son made his on the old Comp as well..." --> your acc was created on July 8th 2018, your sons acc was created on July 24th 2018. The new computer was used the first time on March 2nd 2019.
Besides all those facts, we discussed and believed that several people are playing from one household. We were nice to you and only closed those accounts that werent played anymore. And your reaction? This post that was already edited by the OP and reading what the others wrote in here, I can easily imagine what was written there.
"AJ Today at 10:32 PM
Wow.. I'm sorry Cell_maley. You're a good dude. these GM's are communist and what they seem unfit, people get a ban for. Oh btw. Have fun losing more and more of your population as you guys tend to be really dumbass dictators on what is right and what isn't. Especially since if you make a mistake you don't know how to apologize and fix it. Phoenix was short lived, but now it's gotten dumb. Have fun with the population drop when Classic WoW comes out. -toodles."
Sidenote: This "good dude" Cell_maley was scripting/auto-firing a trebuchet at bledmer and got banned for using 3rd party tools.
"Now i have to tell my daughter that she cant play anymore because some idiot in Germany cant do their damn job. Not to mention the damage you idiots have done to my /AS and my guild."
To sum things up:
Our rule says one account per person, our general assumption is that one computer means one person. Unless it's a clear cut case of buff botting / multi boxing or circumventing the realm timer, these bans are manually reviewed once we are contacted and if it turns out that it's actually just a family / household these bans are reverted. However, these are the exceptions, the vast majority of cases are clear cut buff bots or other realm accounts. This particular case is a mixture of both, we believe them that this is a family, however, there were cases of realm timer circumvention and most likely at least one of the accounts is an additional account.
In a perfect world, we would not have to ban anyone and running this server would be much more fun. Our goal is surely not to ban as many players as we can, but to PROTECT as many as we can from cheaters and people who hurt this community. And yes, we can make mistakes, but 99% of the time we catch people who try to harm the server/community and you don’t read in forums or on discord about all the solved issues as those honest players contacted us in a friendly and professional manner instead of calling us names and worse.
Nothing more to say.