A few days ago we announced that a larger 'ban wave' will happen soon. This started just now.
Initial announcement: https://forum.playphoenix.online/viewtopic.php?f=2&t=10609
These bans are applied because of the violation of rule 1.1 and/or rule 1.2 - Phoenix' core https://playphoenix.online/rules
You did create and play multiple accounts from the same computer in the past with optional circumvention of the realm timer using another account in various cases.
Players that did report themself before today are not on the list.
While we have an automated detection in place, every ban is being reviewed by a team member before it becomes active.
Due to the amount of accounts the system returned, we will not post individual ban posts on the forum.
If you are affected by this, you will receive the following error during loading screen:
"Your account does not have access to this game."
To determine your individual ban duration, the rule of thumb is:
If the ban did not expire after the duration you are assuming, feel free to contact a game master on Discord or forum.
Please expect delays in our teams answers regarding this. Always provide the affecting account names when contacting us on this matter.
Initial announcement: https://forum.playphoenix.online/viewtopic.php?f=2&t=10609
These bans are applied because of the violation of rule 1.1 and/or rule 1.2 - Phoenix' core https://playphoenix.online/rules
You did create and play multiple accounts from the same computer in the past with optional circumvention of the realm timer using another account in various cases.
Players that did report themself before today are not on the list.
While we have an automated detection in place, every ban is being reviewed by a team member before it becomes active.
Due to the amount of accounts the system returned, we will not post individual ban posts on the forum.
If you are affected by this, you will receive the following error during loading screen:
"Your account does not have access to this game."
To determine your individual ban duration, the rule of thumb is:
- Multi-account on : 3-day ban for the 1st account; perma for all others
- Multi-account on : 7-day ban for the 1st account, perma for all others
- Creating : perma for all accounts
- of multi-account: perma for all accounts 2nd incident
If the ban did not expire after the duration you are assuming, feel free to contact a game master on Discord or forum.
Please expect delays in our teams answers regarding this. Always provide the affecting account names when contacting us on this matter.